Click2Customer

I’m an SEO and website conversion consultant and my Click2Customer blog exists gives you SEO tips and advice in easy to understand and implement language. I’m genuinely passionate about search engine optimisation and I want everyone to experience the benefits of doing it well – hence that sharing of what I know – although some SEO professionals probably won’t be that thrilled that I’m making all this information publicly available!

By day I’m also a website designer and have been designing successful websites since the late 1990s. I’ve been running my own website design business Diligent Design for the last three years – it specialises in small business web site design. Before that I headed up the interactive/digital departments within two large Leeds based agencies working with many large blue chip companies.

Years of practical experience in  search engine optimisation and web usability, the two main factors influencing clicks and customers,  combined with the mass of books, white papers and experts in the field this combined enables me to share with you sound and proven techniques on how to improve your website.

If you’re interested in specifics then I’ve worked at:

• An Agency Called England (Head of New Media)
• McCann Erickson Manchester (Digital Project Director)
• SWAMP (Digital Account Director)
• JDA (Interactive Communications Director)

I’ve also worked on the digital accounts of:

• Sharp Electronics
• GSK
• Umbro
• Best Western Hotels
• ShopDirect
• Magnet Kitchens
• Durex
• McAffee
• FIFA

Oh did I mention I was a graphic designer in a previous life?